Files purchased on Site are not subject to return or exchange.
If a File purchased on Site is of inappropriate quality, Tweebr can, upon verification of defect or deficiency, refund such File to customer’s account.
The foundation of reconsideration of the fact of purchasing File(s) is customer's request in the support service with the indication of his/her account email, payment confirmation from an email about purchase or invoice from user’s billing history and reasons stating why the quality of File(s) is inappropriate.
The criteria in accordance to which the quality of File(s) is considered inappropriate are determined by the specialists of Tweebr in each case, upon their sole discretion.
Tweebr reserves sole discretion in determining the viability of any file and its Quality Assurance specialists will work with you to reach a fair and equitable resolution.
Disclaimer: The original, legally binding version of this document is written in English, and it is translated into other languages for the courtesy of our non-English-speaking users. If there are any discrepancies between the English version and a translated version, the English version supersedes the translated version.